How can we help?
Answers about finding events, buying tickets, running your own, and everything around your Lumind account.
Browse by topic
- Getting startedWhat Lumind is, how to find events on it, and how to set up an account.4 articles
- Attending eventsBuying tickets, finding them again, and getting through the door on the day.5 articles
- Payments & refundsWho takes your money, which currencies are supported, and how refunds work.3 articles
- For organizersRunning events on Lumind: setting up your organization, publishing events, selling tickets and working the door.8 articles
- Account & privacySigning in, your profile, the emails we send, and what other people can see.5 articles
- TroubleshootingThe things that most often go wrong, and what to do about each.4 articles
- Legal & trustWhat we store on your device, and how to reach a person at Lumind.2 articles
Didn’t find what you’re looking for?
Email us and a person will answer. Include the event name and the address on your account if it’s about a ticket — it gets you a useful reply faster.