Attending events
Buying tickets, finding them again, and getting through the door on the day.
- Buying a ticketThe checkout flow for events that sell through Lumind, from picking a tier to landing on the confirmation page.
- Events sold on the organizer's siteSome events are listed on Lumind but ticketed elsewhere. What that changes for you.
- Finding your ticketsWhere your tickets live, what the PDF contains, and why an online event has no PDF at all.
- Getting in at the doorWhat happens when your ticket is scanned, and what the possible outcomes mean.
- Saving events for laterThe heart button, where saved events go, and what happens when they end.
Didn’t find what you’re looking for?
Email us and a person will answer. Include the event name and the address on your account if it’s about a ticket — it gets you a useful reply faster.