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Help center/For organizers

For organizers

Running events on Lumind: setting up your organization, publishing events, selling tickets and working the door.

  • Becoming an organizerThe four-step setup that turns a normal account into an organization that can publish events.
  • The organizer dashboardWhat each of the five dashboard tabs does, and where the numbers come from.
  • Creating and editing an eventWhat the event form asks for, which fields matter most, and how the publish toggle works.
  • Selling ticketsChoosing between selling on Lumind or on your own site, and how ticket tiers work.
  • Connecting StripeSetting up payouts so your events can sell tickets on Lumind — and what "connected" actually means.
  • Managing attendeesSeeing who bought tickets to your event, and issuing refunds.
  • Door scanners and check-inInviting people to scan tickets at your event, and how the scanner behaves on the day.
  • Your public organization pageWhat visitors see on your organizer profile, and how to keep it looking right.

Didn’t find what you’re looking for?

Email us and a person will answer. Include the event name and the address on your account if it’s about a ticket — it gets you a useful reply faster.

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