Invitation and scanner problems
Rejected invitations, expired links, and a scanner that will not see the camera.
"This invite is for a different email"
Invitations are tied to the exact address the organizer sent them to, and you are signed in as someone else. Use Switch account and sign in with the invited address. The invitation is not consumed by a failed attempt, so it still works afterwards.
If you do not have an account on that address, create one — the sign-up page pins the email so it cannot end up mismatched again.
"This invitation is invalid or has expired"
Invitations expire, and each can only be accepted once. Ask the organizer to send a fresh one; they can do that from the Workers tab of their dashboard.
I accepted, but I cannot open the scanner
Scanner access is per event. Accepting an invitation for one event does not grant access to another — check with the organizer that they invited you to the right one. If you were removed from an event, access ends immediately.
The camera will not start
- Allow camera access when the browser asks. If you dismissed the prompt, re-enable it in the site permissions for lumind.space and reload.
- The camera only works over a secure connection, which is the case on lumind.space.
- Close other apps or tabs using the camera — most devices only allow one at a time.
- Pick an event from the dropdown first; the camera does not start until one is selected.
The event dropdown is empty
If it offers nothing to pick, your account has no scanner access anywhere yet — that is an invitation the organizer still needs to send. If it is still showing "Loading…", the list has not arrived; check your connection and reload.